There are four steps to order a transfer. First step is to select the route, then choosing the type of vehicle, input of passenger’s details and finally payment (if you choose online payment option).
You can select the route of your trip in booking form. You should choose the “pick up” and “drop off” locations. After input location’s first letters, a list of destinations, corresponding your request will turn up. Finally, after specifying "From" and "To" points, click "GO" and you will see available transfer options on the screen.
We would be happy to provide any transfer service under individual request. If desired route is not available in the booking form, then you are welcomed to approach with a request via order@bex.kg, or liaise using +996 706 663399 (we are available on icons of messengers).
No, while filling the booking and passenger’s details, you may choose the option between online and after pick up payments. If you choose payment after pick up, you may pay using POS terminal or by cash.
After completion of filling information about the transfer and passenger, and pushing “Order a transfer” button, automatically, transfer booking confirmation will be sent on specified email address. The document includes all transfer details and transfer reference number.
In accordance to booking procedures, transfer order is placed 9 hours before the transfer time. However, we would be keen to consider any order from our clients and deliver a bespoke solution. If you need a transfer but it’s less than 9 hours before the service, please address your request via order@bex.kg or calling/messaging to +996 706 663399 (we are available on + icons of messengers).
Yes, we provide such option. During placing an order, you must ensure that all details (Name and contact details) belong to the passenger. Thereby, the passenger will receive all details about the booked transfer on own electronic email address.
We provide a number of payment options: online pre-payment, by cash or POS terminal via using bank card after the service completion.
Our system accepts Сards of the International Payment Systems VISA and MasterCard.
You will be redirected to our partner "Kyrgyzkommerts Bank" web page to pay by card. Money will remain frozen on your account until actual date of trip. It allows to get your money back quickly in case of cancellation.
There are a number of reasons for this:
If, for any reason, you can't pay for service, call your bank technical support at the phone number specified on the back of your card.
The payment and order booking is confirmed by transfer service document sent to your specified email address. The document includes all information about the transfer, including payment details, and booking reference number.
EN
RU